The Municipal Services Office (MSO) focuses on services for the upkeep and improvement of the living environment for the general public, including managing cleanliness of public areas, maintaining greenery, roads, and footpaths.
The OneService App is a platform launched by the MSO which enables residents to report issues and request services such as pest situations, HDB common area issues, litter, and facility maintenance.
The app is a digital helper for citizens and the government to work together to make neighbourhoods better and safer. By allowing citizens to take the initiative to report issues within their area via image uploads and location identification, the app enables government agencies to address the concerns quickly. The app also allows citizens to check on their reports in real-time and stay up to date on them.
Overall, the OneService App for Singaporeans serves as a one-stop platform to enhance citizen engagement, service delivery efficiency, and sense of community.
MSO Website: https://www.mnd.gov.sg/mso/oneservice/about-oneservice
OneService Website: https://www.oneservice.gov.sg/
Download the OneService App directly from the App Store or Google Play Store on mobile.
To access the OneService App, users can choose to sign up for an account via their Apple ID, Facebook, Google, or Singpass.