FAQs.

Find answers to commonly asked questions here.

How can I donate to NuLife?

You can donate online via our secure donation form, which accepts one-time or monthly recurring gifts by credit/debit card.

We also accept PayNow, GIRO, and cheque — details are available on our Donate page under “Other Ways to Give.”

Yes. As an IPC (Institution of a Public Character)-accredited charity, donations made to NuLife are eligible for 250% tax deduction in Singapore.

Yes, you can choose “Monthly” instead of “One-Time” when selecting your donation amount on our donation form.

You can manage or cancel your recurring donation anytime through your Donor Dashboard, accessible via the link in your donation confirmation email.

If you run into any trouble, our team is happy to help — reach us at ccs@nulife.com.sg or +65 6300 8706.

Yes. Visit our Donate page and select “For other ways to give” for instructions on PayNow, GIRO, and cheque donations.

Yes, an official tax-deductible receipt will be emailed to you automatically after your donation is processed.

For tax-related concerns, please reach us at ccs@nulife.com.sg or +65 6300 8706.

What services does NuLife provide?

We offer Clinical Counselling, Community & Youth programmes, and Casework & Family Support, covering areas such as emotional support, crisis intervention, financial assistance, and family casework.

Our services are open to anyone who needs support, regardless of age, background, or financial situation.

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If your situation feels urgent, the fastest way to reach us is via WhatsApp at +65 9734 1560, where our team responds promptly.

For life-threatening emergencies, please contact 999 / a relevant crisis hotline.

Simply reach out via our contact form or WhatsApp, and a member of our team will guide you through next steps.

How can I become a volunteer with NuLife?

You can register your interest via our Volunteering page, where you’ll find current opportunities and a simple sign-up form.

[NuLife to confirm current roles — e.g. befriending, event support, admin support, professional skills-based volunteering.]

[NuLife to confirm — varies by role.]

No prior experience is needed for most roles; training/orientation will be provided.

Does NuLife have any career or internship opportunities?

Yes — please visit our Careers page for current openings. At this time, we have internship opportunities available.

Please reach out via our contact form and select “Media & Press Enquiries,” or email us directly at [media contact email — NuLife to confirm].

Our Annual Reports are available on our website here.

Yes, our PDPA Policy is available here, outlining how we collect, use, and protect your personal data.

NuLife has not authorised any door-to-door sales as part of our fundraising activities. If you encounter anyone making such claims, please report it to the nearest Neighbourhood Police Post or contact us directly at 6300 8706.

What is NuLife Care & Counselling Services?

NuLife is a Singapore-registered charity providing counselling, casework, and community support services to individuals and families, regardless of age, background, or financial situation.

Yes. NuLife is registered as a charity in the Republic of Singapore under the Companies Act (registered 5 December 2012), UEN 200416313W.

[NuLife to confirm exact framing — likely ties into the “second chance” positioning already used elsewhere on the site.]

NuLife is funded through public donations, corporate partnerships, and fundraising events, which allow us to continue offering support to the community.

How can I stay updated on NuLife’s work? Follow us on our social media channels (Facebook, Instagram, LinkedIn, YouTube), or check our News/Insights page for the latest updates.